All Marine Whangarei Limited attempts to describe and load pictures of items available on our website as accurately as possible. If you receive an item that is not as described in your original order, you can return the product unused and in original packaging, and we will process a refund, or provide a shop credit, at our discretion.
We will do our best to ensure stock is available for supply but occasional delays may still occur. We will endeavour to remedy any problems or offer alternatives quickly. Product descriptions, prices and images are subject to change at any point without notice and any errors in description or pricing will be corrected and you will be notified/re-invoiced correctly. Sorry, no rain checks.
GST/International Money Transfers/ Overseas Credit Cards
To qualify for GST exemption, call All Marine Whangarei Limited with your Customs T.I.E certificate. All Marine Whangarei Limited must export the goods. A NZ Customs Temporary Import Entry declaration document must be presented for purchases for vessels temporarily in New Zealand to qualify for GST exemption.
International Money Transfer Additional Charge
If you wish to deposit your payment into our account from an overseas account an NZD $15 additional fee applies. This fee does not apply to credit card payments. Please await the quote for shipping charges so you have the final total to deposit. The quote will include bank account details and the amount will include your purchase price, shipping and the international money transfer fee. The order will be dispatched once the payment has arrived in our account.
Overseas Credit Cards
American Express and Diners Club are not accepted.
Please ensure you provide your complete billing address as registered with your Credit Card provider. This is the address to which the Credit card statements are sent to. We verify this information with all overseas credit card orders. All Marine Whangarei Limited may also require a faxed/scanned copy of both sides of the credit card and photo id from the card holder. Acceptance of some cards may be declined for security and we will ask for an International Money Transfer instead. We will email the details if required.
Privacy & Security
Your privacy is important to us and we will not do anything to violate your trust. We treat customer information as strictly confidential and so it is never revealed to third parties.
As you browse the All Marine website, advertising cookies may be placed on your computer so that we can understand what you are interested in. We never reveal personal information such as your name, email address, postal address or telephone number to third parties.
Our physical address is 231 Port Rd or 52 Riverside Drive, Whangarei, New Zealand. We can be contacted via email@example.com or on +64 9 438 4499.